Shipping Information

Fast, reliable delivery across New Zealand

Nationwide delivery • Full tracking provided

Shipping Rates

Flat Rate Nationwide Shipping

Shipping is simple and affordable:

  • Standard delivery - flat rate across New Zealand
  • Same rate for urban and rural - no surcharges
  • Shipping calculated at checkout - clear and transparent

Shipping is calculated separately so you can see exactly what you're paying for your coffee and delivery.

Delivery Options

Standard Delivery

Flat Rate

Delivery Time: 3-5 business days

Coverage: All of New Zealand

Tracking: Full tracking provided

Your coffee ships via trusted couriers including NZ Post and NZ Couriers to ensure it arrives fresh.

Rural Delivery

Same Rate

Delivery Time: 5-7 business days

Coverage: Rural addresses

Tracking: Full tracking provided

Rural delivery is the same rate as standard. Everyone deserves access to great coffee, regardless of location. Rural deliveries may take a few extra days.

Processing & Roasting

Order Placed

Your order is received and sent to the roaster immediately

Fresh Roasting

Coffee is roasted to order within 1-2 business days

Careful Packaging

Packed fresh in eco-friendly, protective packaging

Dispatched

Shipped directly from the roaster within 2-3 business days

The Shipping Promise

Transparent Pricing

Shipping is shown clearly at checkout so you know exactly what you're paying.

Fair for Everyone

Whether you're in Auckland CBD or rural Otago, you pay the same shipping rate.

Fresh from the Roaster

Your coffee ships directly from the roaster for maximum freshness.

Simple Checkout

Shipping is calculated automatically based on your order. No complex calculations needed.

Delivery Coverage

Major Cities

Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin

1-3 business days

Regional Towns

Rotorua, Palmerston North, Nelson, Invercargill, New Plymouth

2-4 business days

Rural Areas

Rural delivery addresses throughout New Zealand

4-7 business days

Important Information

Business Days

All delivery times are calculated in business days (Monday-Friday). Orders placed after 2pm Friday will be processed the following Monday.

Gift Orders

Gift orders can be sent directly to the recipient. The price shown includes delivery to anywhere in New Zealand.

Packaging

All orders ship in recyclable cardboard boxes with biodegradable packing materials. Your coffee arrives fresh in one-way valve bags.

Tracking

You'll receive a tracking number via email once your order ships. Track your package directly with the courier.

Subscription Deliveries

Regular Deliveries, Consistent Shipping

Coffee subscriptions ship automatically based on your chosen frequency:

  • Weekly: Every 7 days
  • Fortnightly: Every 14 days
  • Monthly: Every 30 days

Shipping is applied to each delivery. You can modify your schedule anytime from your account.